This privacy notice tells you what to expect us to do with your personal information:

    • What information we collect, use, and why
    • Our lawful bases for the collection and use of your data
    • Where we get personal information from
    • How long we keep information
    •  Who we share information with
    • Cookies and Tracking Technologies
    • Changes to This Privacy Policy
    • Lawful bases and data protection rights

What information we collect, use, and why

We collect and process the following types of personal data:

  • Personal Information: Name, email address, postal address, phone number, and Recorded images, such as photos or videos if provided.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website.

We use the personal data and information we collect in the following ways:

  • Personalisation of Services: We use data about your interactions with our website to provide a personalized experience.
  • Website Performance and Functionality: We analyse usage data and technical information to improve the functionality, design, and user experience of our website. This allows us to ensure that our website is intuitive, easy to navigate, and meets the needs of our users.

Our lawful bases for the collection and use of your data

We process your personal data based on the following legal grounds under the UK GDPR:

  • Performance of a contract: We process your data to fulfill orders and provide the products and services you request.
  •  Consent: We rely on your consent to send marketing communications or for other purposes where consent is required.
  • Legitimate Interests: We may process your data for our legitimate interests, such as improving our services or for fraud prevention.

Where we get personal information from

  • Directly from you

How long we keep information

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this policy. When data is no longer required, we securely delete or anonymize it in line with GDPR compliance.

Who we share information with

We do not sell, rent, or trade your personal data. We may share your personal data with trusted third-party service providers for the following purposes:

  • Marketing and analytics providers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze traffic, and provide personalised advertising. You can adjust your cookie preferences through your browser settings or our cookie banner.

 

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.

Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.

Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.

Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.

Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here. If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.